Why Great Tenants Are Worth Keeping (And How to Keep Them!)
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Spoiler: It’s not just about the rent.
Finding good contract holders can feel like dating in your thirties—rare, stressful, and full of red flags. So when you do land a reliable, respectful contract holder who pays on time, reports issues, and doesn’t throw wild parties? You hold onto them like gold dust.
In 2025, contract holder retention is more important than ever. With the new Welsh contract laws shifting the rental landscape, landlords need to think long-term. Here’s why keeping great contract holders is one of the smartest moves you can make—and how to actually do it.
Void Periods Are the Real Profit Killers

Every time a contract holder moves out, you lose money. There’s the missed rent, the cost of marketing, referencing, potential repairs, and a whole lot of admin. Keeping a great contract holder in place avoids all that—and keeps your cash flow consistent.
Stable Contract Holders = Less Wear and Tear

Contract Holders who stay longer are often more settled, careful, and considerate with your property. Constant turnovers usually mean rushed moves, scuffed walls, and more maintenance headaches. Less churn = less cost.
The New Laws in Wales Favour Long-Term Thinking

With the Renting Homes (Wales) Act 2016 now in force, contract structures have changed. Standard Occupation Contracts and longer notice periods are the norm. This makes retaining good tenants not just smart—but aligned with how the market’s evolving.
How to Keep the Good Ones: Quick Wins
Be responsive: Deal with repairs quickly and professionally.
Stay compliant: A legal and safe home = trust and respect.
Be human: Show appreciation. A simple thank-you or birthday card can go a long way.
Offer flexibility: Allowing pets, decorating, or even minor rent incentives can build loyalty.
Use a professional agent (like Luscombe & Co 😉): We know how to keep contract holders happy and manage your investment properly.
A Happy Contract Holder Talks

Great contract holders tell their friends. Want referrals? Want your property to have a great reputation locally? Being known as a fair, responsive landlord gets you exactly that—and it’s worth its weight in gold when the market’s competitive.
Landlords often focus on finding the perfect contract holders. But in reality, the real magic is in keeping them. Long-term, low-drama contracts make for better returns, fewer headaches, and smoother property management.
Want help building solid contract holder relationships and running a tight ship? Let Luscombe & Co handle it. We’ll find the good ones—and help you keep them.
