✅ Fee Transparency Statement
Compliant with the Consumer Rights Act 2015 and Renting Homes (Fees etc.) (Wales) Act 2019
🏠 Landlord Fees
- Occupancy Set-Up Fee: 60% of one month’s rent (minimum £480 inc VAT)
- Management Rates: Essential Management: 13.8% inc VAT PCM | VIP Platinum Management: 18% inc VAT PCM
- Inventory Costs: From £120 inc VAT (varies by property size and furnishing)
- Check-Out Costs: From £120 inc VAT (varies by property size and furnishing)
- Deposit Registration (DPS Custodial Scheme): £24 inc VAT
- Property Inspections: £42 inc VAT per visit (unless included in service level)
- Contract Renewals/Amendments: £90 inc VAT
- Issue of New Occupation Contract: £216 inc VAT
- Self-Assessment Statement (Gross Income/Expenditure): £48 inc VAT
- Void Property Visits: £42 inc VAT per month
- Deposit Negotiation (End of Tenancy): £54 per hour inc VAT
- Statutory Declaration (Deposit Disputes): £72 inc VAT
- Rent Increase Notice: £72–£120 inc VAT
- Rent Protection Cover: From £250 + VAT
- Gas Safety Check & Legionnaires Risk Assessment: £89.50
- EPC (10-year validity): £89.50
- Electrical Installation Condition Report (EICR): From £95.00
- Fitness for Human Habitation Risk Assessment (FFHH): Essential/VIP: £108 | One-off: £240
- Project Management of Works: 8% of total works value
- Miscellaneous: Key Cutting: Cost per key | Contractor Access: £24–£48 inc VAT/hour | Purchasing Items: £24 inc VAT
👥 Contract-Holder Charges (Permitted Payments Only)
- Holding Deposit: One week’s rent, deductible from first rent payment
- Security Deposit: Protected via DPS Custodial Scheme
- Late Rent Charges: 3% above Bank of England base rate (after 14 days)
- Lost Keys or Fobs: Cost of replacement charged to contract-holder
- Early Termination: Reasonable re-letting costs and rent until replacement
🛡 Regulatory Memberships
- Rent Smart Wales Licence Number: LR-26017-61903
- The Property Ombudsman: D10407
- Client Money Protection (SafeAgent): A4678
Note: Full service terms, optional extras, and conditions are detailed in our official Terms of Business document, provided to all landlords upon onboarding. This summary is published to meet Trading Standards and Rent Smart Wales transparency guidelines.