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Deposit disputes

Cleaning is leading cause of deposit deductions Cleaning costs and unpaid rent are the top reasons why deposit money is withheld when a tenant moves out of a rented property, mydeposits has found. The tenancy deposit protection scheme surveyed landlords and agents, asking them the main reasons why they withhold deposit money at the end of a tenancy.

Of those who did keep some of the deposit, 78% reported the most common reason was to pay for cleaning after the tenant had left. Unpaid rent was also a major cause for withholding the deposit. Damage to property, furniture and carpets were other key reasons why tenants didn’t receive all of 78% of landlords say cleaning’s the most common reason for a withheld

deposit their money back.

Eddie Hooker, CEO of mydeposits, commented:

“Tenants can avoid having any of the deposit withheld by ensuring the property is clean, any damage is repaired, and the rent is paid up to the day they move out. But general wear and tear should also be taken into account by landlords and agents.

“It is important they [tenants] meet with their landlord or agent when moving out, inspect the property together, and then come to an agreement over the return of the deposit.

“It’s worth noting that less than 2% of tenancies end in a dispute over the deposit. With mydeposits, the landlord and tenant have the great advantage of being able to come to an agreement on the spot about the return of the deposit without involving us, enabling the money to be handed back immediately when the tenant most needs it.”

 

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