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Maintaining a good relationship with your tenants means they’ll be more likely to help you keep your property in good condition, and let you know if anything’s wrong.
Make sure they have all the details they need about the property, including the location of the stopcock in case they need to turn the water supply off if there’s a leak.
If heavy snow or local flooding looks likely, talk to your tenants about an emergency plan, and make sure they’ve got several ways to contact you. Also tell them about any security or maintenance steps you’d like them to take if they’re going away for a while.