Hello The Team at Luscombe & Co. Newport – Some feedback, please accept my sincere gratitude, for the help and support you have given me in finding my new home in Allt-yr-yn Crescent. It is a lovely property and I am sure I will be happy there. You are a very pleasant and helpful team and a credit to the organisation that you work for. This has been for many reasons a difficult move for me and you have made it go seamlessly smooth. As a result of the way you have handled this transition I plan to bring the details of my barn in for you to take over as your professionalism has shone through. Please could you convey this to the landlord too as I am sure he will be pleased to know you are working in the best interest of your clients.
This was my first experience of renting property and the whole process was extremely straight forward. I have just contacted them to get them to find me a new place as I am moving homes for work reasons.
Ceejay – First class straight forward service from viewing to signing tenancy. Very helpful staff who do exactly as they promise within the time they state. Highly recommended & just how all agents should operate.
Luscombe & Co have been fantastic with finding me a new home! The person who helped me was Anna she went the extra mile all the time for me and always keeping me updated through every step of the process. Everything was explained clearly, I reported a problem to do with the cooker and somebody came out the same day they are so efficient and really do care about their tenants. I am so glad I used them as an agent.
I was wary of moving into a new area when my job changed after the experience I had with trying to find a good place to live. Luscombe & Co with their great selection of good quality houses made the process of moving a lot less painful than I was expecting. I felt like a valued customer and not just another tenant needing to be shoved in any old house. Thanks guys for all your help.
Barry, you have a wicked member of staff on your team. She’s been in the flat above me cleaning up the crap that the lovely ex tenants left. And it smells so much better. Hours she’s been cleaning, And I think that you should give her a pay rise. She did all that. Took care of her mother, and sorted out her other half’s food. And she even had time to sort me out a cooked dinner. ” You’re got superwoman there fella, and a heart of gold to boot. Look after her. That flat looks good and smells clean. Just thought you should know that. Yours sincerely
From the point of being shown around the flat, through to all my dealings with Luscombe & Co since living here, I have found the staff to be highly efficient, more than happy to help and extremely personable. They are always ready with a smile and a “hello”. I would highly recommend them.
Having been let down at the last minute on a property I was going to take with another agent, Luscombe & Co came to my rescue. On very short notice, I found one I liked. Within 2 days, all referencing was complete and I was moved in by day 4. I have been impressed from the very beginning with them. Thank you.