Sarah Luscombe - Director/Senior Negotiator
A Landlord herself, Sarah is from the Newport area and knows all there is to know about the property market in the area. Like Barrie, Sarah has been investing in property for over a decade, and you couldn't ask for a better guide on how to market your property or how much to ask for it.
Sarah also lectures on property investment all over the UK and is also an opinion leader in this field, regularly quoted in the media.
"I do my best to live by the company motto "Delivering WOW through service." I'm also strangely passionate about PROPERTY."
Key Skill: Passion
Barrie McDowell - Director/Senior Office Manager
Responsible for the systematic operations at Luscombe & Co, Barrie has been in the property business for 10 years. Dealing mostly with Landlords, Barrie is the first point of contact for legal questions, and also deals with all the payments to you. Having previously been the driving force behind a FTSE 100 company in London with over 200 staff, Barrie is well positioned to organise the office to provide you with the best possible service.
"Quite frankly they wouldn't survive without me ;-) "
Key Skill: Logistics
Hal Luscombe - Director/Marketing Manager
A member of Wales' Grand Slam winning team in 2005, Hal has traveled the World in both his previous career and his new role as Luscombe & Co marketing manager. More recently, Hal has been spending his time scouring the UK and indeed the World, learning the best ways to market your property and get you the best tenants. Hal believes in the old adage "To be the best you have to learn from the best." and that's exactly what he's done.
"The best reason I've found for running this business is to make meaning; to create a service that can make our clients happy and to have lots of fun on the way"
Key Skill: Drive
Penny Walker - Team Director/Office Manager
Having worked in the property industry since 2010, Penny has gained a wealth of knowledge within all aspects of lettings and enjoys the fast paced and various challenges that arise on a daily basis. Dealing with new business and overseeing the office, Penny is on hand to deal with any landlord query and provide swift feedback on appraisals conducted.
"I am happy to help with any questions you may have, I keep updated on new legislations and can find out any further information that you may need"
Key Skill: Problem Solving
Christina Estrada - Marketing Assistant
Working closely with Hal at the heart of the business, Christina is our Social Media Guru. Aside from monitoring our Facebook page and keeping our Twitter feed current, Christina optimises our website and profiles. Christina is also responsible for posting the content and marketing on our company website.
"I do my best to make everyone happy on the team ;-)"
Key Skill: Enthusiasm
Anna - Sales Manager
Anna used to work as a Sales Manager for one of the UK's leading corporate fitness franchises. The skills that she learned in that role help her to get the most out of each conversation with prospective tenants and landlords. Whether she's taking fees over the phone or booking in valuations to look at new properties, Anna is always on the look out for ways to tie up a deal or progress the situation towards a positive conclusion. If you need information or documentation for anything at all, Anna is the person to go to. She's ultra organised and always knows the best person to speak to in any situation.
Key Skills: Perseverance & Organisation
Cezanne Bannon - Referencing Supervisor
Cezanne is the first port of call for everything and anything related to tenants and their referencing. Whether it's liaising with landlords to keep them updated, chasing tenants for documents or even responding to landlord reference requests, Cezanne is never far from her referencing folders
"Willing to help wherever I'm needed to make sure that things run smoothly."
Key Skill: Levelheaded
Ursula Erasmus - Administrator
Ursula has travelled all over the world and has worked in industries where organisation, efficiency and people skills have been very important. She has worked with people from all walks of life and is passionate about delivering amazing service and helping you where she can. She will primarily be assisting the office with its many calls and directing enquiries , however will help wherever she can to make sure you have the most streamlined and friendly experience possible. Ursula brings a smile and a bubbly energy to the office every day!
Key Skills: Super organized and Tidy
Felicia Moolman - Administrator
Felicia has joined Luscombe & Co with a fresh and energetic approach to administration. Having changed career paths Felicia has a great love for people and always tries to go the extra mile for people not only in her personal life but also within her work. Due to her high level of optimism, Felicia is always able to look for the positive outcome and use her problem solving skills to reach the desired goal. Felicia is responsible for dealing with enquiries and arranging viewings.
Key Skills: Optimism
Gail Lewis - Property Manager
Gail is our go to for all maintenance needs. Liasing with tenants, landlords and contractors to ensure that all maintenance is completed swiftly for all parties. She also attends our inspections keeping you up to date on how well your tenants are keeping your property.
Key Skills: Efficiency
Ceejay Sicolo - Administraor
Ceejay is the newest member of our team and will be responding to enquiries and supporting the team, in and out of the office. With her positive attitude and eagerness to help, she is fast becoming an integral part of the team we are excited to have on board.
Key Skills: Positivity
Make Luscombe and Co. your first choice for dedicated, personal and professional property services. We are independent and have been tenants and landlords ourselves, which means that you can benefit from our first-hand experience in lettings. To find out how you can benefit from our unique services, call us today: 01633-265-222